Why solving ‘Business-Growth Challenges’ require Precision problem-solving
- Team NOT having Customer First Mindset
- Customer conversations start with 'Offering/Product' PUSH
- Industry-Vertical Knowledge & Skill Insufficiency
- Sub-optimal Revenue-Outcome orientation among employees
- Lack of Passion, Self-Drive & Voluntary-Ownership
-
Inadequate synergy across different teams
-
Firefighting prevails over systems & processes
-
We fail to impress the Customer with ‘What they Don’t Know’
-
Missing out in clearly articulating Contextual Benefits
-
Inadequate emphasis on Business Impact & ROI
About Manifest
Customer Success
- "Manifest" signifies using visualization and affirmation to achieve goals. It was the most searched word on Cambridge Dictionary in 2024 and named the Word of the Year.
- Customer Success is crucial for sustainable business growth, as rising customer expectations make it an essential driver of long-term success.
- Manifest Customer Success (MCS) is an onward movement, facilitating information exchange, insights, and experiences among individuals, teams, and organizations.
- MCS fosters collaborative sales success & business acceleration by sharing expertise, skills, and valuable lessons.
CRITICAL LEVERS TO ACHIEVE PREDICTABLE BUSINESS GROWTH OUTCOMES
Our Framework
Offerings
- Alignment with Industry-vertical and Customer-success imperatives
- Consistent Revenue & Profitability Growth
- Predictable Sales Success
- Build a Winning Presales Motion
- Authentic Marketing & Lead Generation
- Consulting on specific goals, analysis, recommendations
- Strategy – optimizing overarching plan to attain goals
- Execution – oversight & governance to track results
- Data driven insights
- Assessments & Goals
- Market Potential validation
- Detailed Growth Strategies
- Deal Clinic
- Actionable Implementation Plan
- People, Process, Technology
- Outcome tracking
- Alignment with Industry-vertical and Customer-success imperatives
- Predictable Sales Success
- Build a Winning Presales Motion
- Authentic Marketing & Lead Generation
- Consulting on specific goals, analysis, recommendations
- Strategy – optimizing overarching plan to attain goals
- Execution – oversight & governance to track results
- Data driven insights
- Assessments & Goals
- Market Potential validation
- Detailed Growth Strategies
- Deal Clinic
- Actionable Implementation Plan
- People, Process, Technology
- Outcome tracking
Target Audience
- CEOs, MDs, Business Owners
- Executive Leadership
- Middle Managers
- Experienced Individual Contributors / Team Leaders
- Freshers (less than 1 year work-ex)
About Santanu Ganguly
Founder - Manifest Customer Success
Results-Driven CEO & Business Builder: 30 years of experience helping companies and business
units achieve their full potential. For nearly 6 years continues as the CEO of a Tech-Research,
Marketing & Media Services business, leading Strategy, Execution, and Profitable Growth.
Proponent of Sustainable Business Agility: Transforms organizations into Composable Businesses
that adapt and grow in a disruptive world.
Hands-On Leader: Solves business problems through deep collaboration with customers, partners,
and employees, driving valued outcomes, growth, and profitability.
Mastery as a Business & Sales Growth Catalyst: Santanu’s passion revolves around helping people
do brilliant work, thrive amid change and realize their highest leadership potential - so that personal
focus, self-drive, critical thinking, ingenuity and result-achievement soars.
About Santanu Ganguly
Founder - Manifest Customer Success
Results-Driven CEO & Business Builder: 30 years of experience helping companies and business
units achieve their full potential. For nearly 6 years continues as the CEO of a Tech-Research,
Marketing & Media Services business, leading Strategy, Execution, and Profitable Growth.
Proponent of Sustainable Business Agility: Transforms organizations into Composable Businesses
that adapt and grow in a disruptive world.
Hands-On Leader: Solves business problems through deep collaboration with customers, partners,
and employees, driving valued outcomes, growth, and profitability.
Mastery as a Business & Sales Growth Catalyst: Santanu’s passion revolves around helping people
do brilliant work, thrive amid change and realize their highest leadership potential - so that personal
focus, self-drive, critical thinking, ingenuity and result-achievement soars.
Mentors & Advisors
Sukirat Sethi
Co-Founder & CHRO at Infinity Growth Services LLP, Partner at NeeeV Innovation
Kaushik Bagchi
Business builder | Technologist | Investor | Startup Enthusiast
Kallol Hazra
IT Transformation Evangelist
Anil Valluri
Chairman at Palo Alto Networks India
Barun Lala
Director at BSAS Pvt. Ltd, Founder Director & CEO, Sportskedia Pvt Ltd.
Venkatesh Natarajan
Digital Transformation Evangelist, Former President - IT & Group CDO
Jogendra Singh
President ( Finance) at Hero Corporate Service P Ltd
Sukirat Sethi
Co-Founder & CHRO at Infinity Growth Services LLP, Partner at NeeeV Innovation
Kaushik Bagchi
Business builder | Technologist | Investor | Startup Enthusiast
Kallol Hazra
IT Transformation Evangelist
Anil Valluri
Chairman at Palo Alto Networks India
Barun Lala
Director at BSAS Pvt. Ltd, Founder Director & CEO, Sportskedia Pvt Ltd.
Venkatesh Natarajan
Digital Transformation Evangelist, Former President - IT & Group CDO
Jogendra Singh
President ( Finance) at Hero Corporate Service P Ltd
Sukirat Sethi
Co-Founder & CHRO at Infinity Growth Services LLP, Partner at NeeeV Innovation
*Beyond our featured advisors, we have a network of seasoned experts available on demand.
Stories of Business Growth
Very good
and
informative
session
A lot of insights from the
session. How to approach
the
customer in the current
scenario, what customers
are looking for, some hot solutions with
high-demand etc. are great
learnings
Hi, today's session is very beneficial. Liked Santanu's session as he presented present day scenario's in most verticals. This will be helpful in our tech talk with customers.
Liked the exchange of ideas
in this session. Would love
to connect with all the
experts and peers so that
we can continue to learn in
future
All the panelists had very good subject knowledge and the content was very good.
Overall, it was great. The workshop is a signature segment, I really like it
Overall very good interactive session and lot of learning from experts and peers
Good Experience.
Conversations and
Q&A really works.
Very good
and
informative
session
A lot of insights from the
session. How to approach
the
customer in the current
scenario, what customers
are looking for, some hot solutions with
high-demand etc. are great
learnings